INTRODUCTION

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In the course of using its services, including those available on its website, mobile site, online store, and mobile apps, DAR TAZI, as the data controller, may collect and process personal data about you. We are committed to respecting the privacy rules of prospective customers and visitors to our websites. All personal data processing carried out within the framework of accessible services complies with local privacy regulations, especially the provisions of the "informatique et libertés" law of 6 January 1978 as amended and the General Data Protection Regulation (EU Regulation 2016/679) or "GDPR".

 

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1 - WHAT ARE OUR COMMITMENTS REGARDING THE PROTECTION OF PERSONAL DATA?

DAR TAZI is committed to ensuring a high level of protection for the personal data of its customers, prospects, and users of its websites, and any other person whose personal data it processes.

DAR TAZI implements appropriate technical and organizational measures to ensure a level of security appropriate to the inherent risk of its processing operations, comply with regulatory requirements, and protect the rights and data of individuals from the outset of the processing operations.

In addition, DAR TAZI contractually imposes the same level of personal data protection on its subcontractors (service providers, suppliers, etc.).

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2 - WHAT PERSONAL DATA DO WE COLLECT?

A – Data collection methods

In the course of our relationship, you may provide us with your personal data by various means, such as on our website, mobile site, during your internet browsing, reservations, by filling in various collection forms, when subscribing to the e-newsletter, when creating an account, when you apply for a job, when you post comments on our social media pages, when you establish any contact with our establishment or when you otherwise transmit your personal data to us.

 

B – IP Address

The IP address is a series of numbers that is automatically assigned to your computer by your internet service provider at each connection. Each time you request a page from the site, our servers log your visit. We collect IP addresses for the purpose of analyzing trends on the site. We do not transmit any information that allows you to be identified, which means that your session will be recorded, but will remain anonymous to us. We may use your IP address in cooperation with your internet service provider to identify you in the event that we need to enforce compliance with our terms of use to protect our services, customers, or in compliance with laws.

 

C – Cookies

To constantly improve the quality of services offered on our website, mobile site, and their suitability to your expectations, DAR TAZI may use "cookies", text files used to identify your device when you connect to one of our services. The deposit of a cookie or tracker in your device (computer, tablet, smartphone, etc.) allows DAR TAZI to collect information and personal data, depending on your choice of device settings.

 

Types of cookies used:

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a) Essential cookies for site use: They allow you to use the main features of the site, such as purchasing or reserving services, for example. Disabling the use of cookies will prevent you from benefiting from these features. The stored information cannot be used for commercial purposes.

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b) Site performance cookies: Performance cookies allow us to optimize our website and detect any technical problems that you may encounter. They allow us to collect information about how you use the site, such as the number of visits per page, the number of error messages displayed, the time spent on a page, or the number of clicks on a site area. The stored information cannot be used for commercial purposes.

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c) Functionality Cookies - These cookies allow the site to remember the choices you have made (such as your username, chosen language, or the region you are in) and provide more precise and personal features. These cookies can also be used to remember the changes made by the user, such as the text size or font. They can also be used to provide services you have requested, such as watching a video or leaving a comment on a blog. The information collected by these cookies can be made anonymous and cannot track your browsing activity on other sites. By using our website, you agree to receive this type of cookie on your device.

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d) Advertising Marketing Cookies - These cookies collect information about your internet browsing habits in order to offer you advertisements that are tailored to you and correspond to your interests. They also limit the number of times you will see an advertisement and help us evaluate the effectiveness of our advertising campaigns. They are generally installed by advertising networks with the permission of the website operator. They remember the visits made to a site and share this information with other companies (such as advertisers). Targeted or advertising cookies are often linked to the site's features provided by the partner company. The information is collected and shared with third parties to offer audience targeting and optimization solutions for advertisers and publishers. No personal data is collected and an individual cannot be identified via the collected data.

 

e) Cookies from third party websites and social networks - Our website contains links and/or content referring to other sites and social networks, and we do not know what cookies are used by them. To learn more, please consult the information provided by these third-party sites and social networks about their own cookies.

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D - Respect for your privacy - We are committed to the protection of your privacy and respect the following two principles:

• We do not associate any information with your cookies that can directly and personally identify you. Cookies do not allow us to know your address, date of birth, phone number, or any other information that would allow us to identify you.

• We do not provide any personal information to advertisers or third-party sites that display our interest-based ads.

• If your computer or mobile is used by multiple people, or if it has several browsing software, it is possible that the content displayed to other users corresponds to your preferences. If you wish, you can change your browser settings.

 

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3- WHAT ARE THE DATA THAT CAN BE COLLECTED USED FOR?

Your data is primarily used for reservation and purchase purposes (provision of services, specific services, and products), prospecting, loyalty, animation, commercial information, satisfaction surveys, organization of competitions, new services, and products intended to improve your customer experience within our establishment, statistical studies, recruitment, after-sales service, processing your requests and/or complaints. In addition to the cases where your consent has been collected (especially to communicate personalized offers to you), the processing of your data for the different aforementioned purposes is necessary:

• To ensure the execution of the service contract;

• To comply with a legal obligation;

• For the legitimate interests pursued by our establishment (especially developing new services and offers, improving customer service…).

• More specifically, your data is used:

• To allow you to benefit from all the services or benefits available on our establishment's website, its mobile site, its store, and its mobile applications: creation of a user account, e-newsletter, management of reservations, assistance and complaint, management of loyalty programs, etc.;

• To allow you to navigate on our websites;

• To facilitate the completion of administrative formalities related to reservation and purchase.

• To best match our information, notifications, offers, and other forms of services to your interests;

 

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4 - WHO MAY ACCESS YOUR PERSONAL DATA?

A – Recipients of your data

The data collected on our website may be communicated to our internal staff, or to our ancillary service providers (subcontractors, providers, banks), in the context of fulfilling all or part of the services referred to above. We remind you that in this context, DAR TAZI asks its providers to implement strict confidentiality and data protection measures.

 

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5 - COMPUTER SECURITY / TRANSACTION SECURITY

Ensuring the security and confidentiality of the personal data that you entrust to us is a priority for DAR TAZI. Therefore, we implement all relevant technical and organizational measures, in view of the nature, scope and context of the personal data you communicate to us and the risks presented by their processing, to preserve the security of your personal data and, in particular, to prevent any accidental or unlawful destruction, loss, alteration, disclosure, intrusion or unauthorized access to this data.

We offer a secure online payment system using the latest technologies available.

DAR TAZI strives to combat identity theft practices on the internet. That is why we use, for example, a device for detecting fraudulent payments made by credit card. This device is intended to protect you in case of loss or theft of your credit card.

The security and confidentiality of personal data depend on everyone's good practices. That is why we invite you not to communicate your passwords to third parties, to systematically log out of your profile and your social account (especially in the case of linked accounts), and to close your browser window at the end of your work session, especially if you access the internet from a computer shared with other people. This way, you will prevent other users from accessing your personal information.

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6 - CONTACT US

For any additional questions related to this policy or the way DAR TAZI processes your personal data, we invite you to contact us at the following address: reservations@palais-de-fes.com

We offer a secure online payment system using the latest technologies available.

DAR TAZI strives to combat identity theft practices on the internet. That is why we use, for example, a device for detecting fraudulent payments made by credit card. This device is intended to protect you in case of loss or theft of your credit card.

The security and confidentiality of personal data depend on everyone's good practices. That is why we invite you not to communicate your passwords to third parties, to systematically log out of your profile and your social account (especially in the case of linked accounts), and to close your browser window at the end of your work session, especially if you access the internet from a computer shared with other people. This way, you will prevent other users from accessing your personal information.

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7 - MODIFICATIONS TO THE DECLARATION

DAR TAZI reserves the right to adapt the personal data protection policy. When we make substantial changes to this Declaration, we post a link to the Declaration on the homepage of our site.

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